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The KC HiLiTES Platform One Roof Rack Awning Strap Hook (Part KCL92512) offers a dedicated attachment point designed to secure awning straps effectively. Crafted for durability, this hook provides a reliable solution for outdoor enthusiasts and vehicle owners looking to enhance their roof rack system. Its robust construction ensures resilience against harsh weather conditions, making it ideal for adventurous trips and daily use alike. The hook's design allows for quick attachment and removal, providing convenience without compromising security during transit or stationary setups. This accessory does not include the rack itself but complements existing roof rack systems with a sturdy tie-down point. Constructed with attention to quality, it adheres to safety standards and offers long-lasting performance for various automotive applications. Whether you're setting up an outdoor canopy or securing additional gear, this strap hook is an essential accessory to keep your equipment firmly in place during travel. Installation is straightforward, making it suitable for both seasoned DIY enthusiasts and professional installers. Enhance your vehicle*s versatility with the KC HiLiTES Roof Rack Awning Strap Hook, designed to deliver dependable performance in a compact and easy-to-use form factor.
Features:
Order Processing
All orders are processed and shipped within 24 hours of purchase (excluding weekends and holidays).
Orders placed after 3:00 PM EST may ship the following business day.
Shipping Methods
Customers select their preferred shipping method and speed at checkout.
Shipping times are determined by the carrier and cannot be guaranteed by us.
Tracking information will be provided once your order has shipped.
Shipping Coverage
If your package arrives damaged, please notify the delivery driver immediately and contact the shipping carrier to file a claim.
You must report any missing or damaged items within 14 days of delivery.
After this time, we cannot be held responsible for lost or damaged items.
Return Window
You have 30 days from the date of delivery to request a return.
After 30 days, we are unable to accept returns, exchanges, or refund requests.
Eligibility
Items must be returned in their original condition—unused, unwashed, and with all tags and packaging intact.
Certain products may not be eligible for return (e.g., special-order items, customized products, or perishable goods).
Items that have been altered, installed, or modified cannot be returned.
Return Process
Contact our Customer Support team to request a Return Authorization (RMA) before sending items back.
Once your return is approved, you’ll receive instructions on where to send the product.
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds
Refunds are issued to the original payment method once the returned item has been received and inspected.
Please allow 5–10 business days for the refund to appear on your account.
In some cases, a restocking fee may apply (if applicable, this will be disclosed during your return authorization).
